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Rings from our Design Your Own program are ineligible for the Zales trade-in program. Diamond carat weights (CT.) represent the approximate total weight (T.W.) of all diamonds in each setting may vary no more than .07 below the stated weight.
Due to the custom nature of this product, it cannot be returned in store. However, we will gladly accept your return via mail. Please note that the diamond certificate sent with your ring must be returned with the merchandise in order to avoid a $50 deduction from your refund. Rings from our Design Your Own program are ineligible for the Zales trade-in program.
In the rare event that the diamond you have selected to buy becomes unavailable, we will attempt to substitute the diamond with one that is equal to the quality of the originally selected stone. In this instance, your serial number will differ from the one noted on this page. If we are unable to make a substitution, regrettably your order will be cancelled and you will need to place a new order. We apologize for any inconvenience this may cause.
|Do you currently have an existing gemshield jewelry policy?|
|Have you had any previous jewelry losses in the past three years?|
|Do you play profesional sport or are you in the entertainment industry?|
|Have you ever been convicted of a felony?|
|Did you purchase loose stones?|
GemShield/IJN is a jewelry insurance
replacement program, underwritten by Berkley Asset Protection. If you incur a loss,
your jewelry will be replaced with a piece of like kind and quality from the participating
jeweler who originally sold you the item. It is a worldwide insurance policy that
includes coverage for sudden and accidental damage and mysterious disappearance.
You will receive your insurance premium receipt by email
and the policy will follow.
Your Jeweler is not a licensed agent of Gemshield and does not sell insurance.